CBS faculty have delivered 66 Action Learning-based performance improvement programmes worldwide over the past 25 years.

Portfolio of Programmes

The School's portfolio of action learning-based, performance improvement programmes focuses on four sectors:

  • The Public and Parastatal Sectors, covering civil services, their ministries, state owned enterprises and utilities
  • The Infrastructure Sector, that is,

Programmes within single organisations and within single projects in specific infrastructure sectors, such as telecoms, electricity, water, waste, transport, construction, ports and urban renewal.
Specific focus on strategy implementation at all organisational levels, creating operational and people excellence using techniques which integrate technical and management approaches such as partnering/alliancing, total factor productivity, TQM and performance management systems.
Programmes can also feature specific subject areas in the project value chain such as privatisation process, regulation, project finance (eg PPP), managing the supply chain increasing local content etc.

  • The Private Sector, for example programmes in:

      Civil engineering and building
      Manufacturing; eg aerospace, electronics, food and drink
      Extractive sectors, e.g. oil, gas
      Hospitality and tourism
      Services of ports, telecoms, banking

  • The Vocational Education Sector

In each of these sectors action learning programmes can be conducted at defined technical and managerial levels and for specific functions, depending on the client's needs. For example, we have designed and delivered programmes for:

  • Executive committees and boards of management in single organisations in the private sector.
  • The cabinets, ministries and heads of civil service management teams.
  • Senior managers in both the private and public sectors.
  • 'Middle managers in both the private and public sectors.
  • Junior managers, with special emphasis on creating 'first line' managers in both the private and public sectors.
  • Managers in specific functions, such as procurement and human resources.

Programmes at each of these levels can result in qualifications awarded by leading accrediting agencies with whom the School has collaborative arrangements.

Many of the programmes offered by the School are based on the activities of the School's faculty in their previous roles within the International Centre for Organisational Management (ICOM), which was established in 1985 to focus on 'In-Company' action learning programmes. ICOM was renamed the Commonwealth Business School in 2010. The majority of the 66 programmes mentioned above were successfully completed by the ICOM faculty, who are now the core of the School's faculty.